Follow-up support

Second Nature Behaviour provides you with ongoing support for as long as you and your pet need us. Up to a year's remote support via telephone, online video chats and email is included with your first appointment with us, whether you choose to see us first in your home or at our one of clinics. We design our treatment plans to be fluid and adapt them to your pet's needs as their circumstances change. It is recommended that you keep us up-to-date with progress reports either weekly or fortnightly. This will allow questions to be answered quickly and the behaviour modification to be completed as efficiently as possible.

More follow-up support is available as necessary, or, if you would prefer face-to-face contact, we can come to you. Alternatively, we can meet you somewhere else entirely, such as on one of your local walks. Follow-up appointments typically last 1 hour and are charged according to which of our travel zones they are held in.

You also have the option of having face-to-face follow-up support at our monthly behavioural clinics.   If you choose for your initial appointment with us to be at your home, then you can have a free session at our clinic.  Just let us know in advance what time you would like to arrive.

We offer a special follow-up package for dog owners to provide you with extensive face-to-face practical support in your home and greater progression along the behaviour treatment plan.